Support

Poppy Pots is a calm flower puzzle. These answers match the current build. The iPhone app is not on the App Store yet.

Common questions

When can I download it?

Not yet. It is coming soon to iPhone. This website does not have a download button.

Do I need an account?

No. Progress stays on your iPhone, and the game plays offline.

What if the tray fills up?

That try ends. Try again is free. You can also undo the last pick once on that try.

Do I have to use the extra tools?

No. Every garden can be finished without Garden Snippers or an Extra Pot.

How to restart a puzzle

In Classic or Garden Shuffle, use the restart control in the top corner.

  • Classic asks “Start this garden over?” Restart puts that garden back to the beginning. Your other gardens stay.
  • Garden Shuffle asks “Restart this bench?” Only that bench starts over.
  • If the Classic tray fills, Try again starts that garden over and is always free.

Undo takes back a move without restarting the whole puzzle.

How to use hints

Tap Hint. It points to a useful next flower. The number on the button is how many you have left.

  • Each Classic garden and each Shuffle bench starts with three hints.
  • Asking again while the same hint is still showing does not spend another one.
  • Restarting a Classic garden gives you three hints again.
  • In Garden Shuffle, hints you have already used on that bench stay used.
  • If Shuffle cannot see a clear path, undo a move or two and try again.

How Garden Snippers work

Snippers spend one from the count on the button and lift a flower that is not on top.

  • In Classic, tap Snippers, then tap a covered flower. It drops into the tray. Undo gives the Snippers back.
  • A flower under a ribbon stays put until your first bouquet unties that ribbon.
  • In Garden Shuffle, Snippers lift a covered flower onto a pot that has room.

A tidy finish is one made without Snippers or the Extra Pot.

How the Extra Pot works

The Extra Pot is for Garden Shuffle. Tap it to open one empty pot on that bench. Each pot holds four flowers. A bench can take only one extra pot. Undo returns it to your count.

Using the Extra Pot means that clear is not a tidy finish.

Music and sound effects

On the home screen, tap Sound. Music and Effects each have their own switch. Either one can be off while the other stays on. The choice is saved on that device.

Where video choices apply, Sound can also show Privacy & ad choices.

If progress is missing

Progress is stored only on that iPhone. There is no account and no cloud copy. Deleting the app, or moving to a new phone, starts you over. There is no backup to restore.

Start the gardens over, in Sound, resets Classic and Shuffle progress on purpose. Petals, Snippers, Extra Pots, and Endless progress stay.

How to report a bug

Email support with the garden or bench name, what you tapped, and what you expected to happen. The iPhone model and iOS version help.

Contact

Email support@poppypots.app. That address is monitored for support and privacy questions.